Returns & Exchanges
At TMB ModularBottle, we want you to be completely satisfied with your home hydration solutions. If your modular components aren't the perfect fit, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the specific modular components you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all gaskets, lids, and modular attachments are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team inspects the returned items for quality, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing